Centralize Google Business Profile ownership under the franchisor.
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Why this matters
Centralized ownership prevents loss of listings when franchisees leave and ensures consistent brand standards across locations.
Hypothetical standard operating procedure
Adapt this example to your site, access, tools, and change process. It is our suggested procedure, informed by the sources below.
- Audit current Google Business Profile ownership for all locations to identify discrepancies.
- Establish a corporate Google Business Profile organization account owned by the franchisor.
- Invite franchisees as profile managers with limited access to local updates only.
- Set and document standards for naming, categories, and review management within the organization.
- Monitor profiles regularly for unauthorized edits or ownership changes and correct immediately.
Watch for
Allowing franchisees to own profiles may cause loss of reviews and rankings when ownership changes occur.
Definition of done
All franchise locations are managed under one corporate Google Business Profile organization with franchisees assigned as managers.
Sources & attribution
- Franchise SEO Guide by Eigme Digital ↗
- Ultimate Franchise SEO Checklist by LocalChampion.ai ↗
- Tips to improve your local ranking on Google ↗
- Local Citations and Importance for Local SEO ↗
- Multi-Location SEO Guide by Backlinko ↗
- SEO Best Practices for B2C | DMB.SG ↗
- Google Search Central Documentation ↗
- How to Optimize for Voice Search ↗
- An Introduction to Voice Search and SEO ↗
- Local Citation Building: Directories & NAP Consistency ↗
Original checklist wording and example SOP by Best SEO Checklist, using source-grounded AI assistance. Editorial contact: Ted Kubaitis, @tedkubaitis on Teams. Check current source guidance before implementation.