Establish a clear, mutually exclusive taxonomy for knowledge base pages.
- Establish a clear, mutually exclusive taxonomy for knowledge base pages1 cited source1 category
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Why this matters
A well-structured taxonomy helps AI engines confidently cite the correct canonical page and improves user navigation.
Hypothetical standard operating procedure
Adapt this example to your site, access, tools, and change process. It is our suggested procedure, informed by the sources below.
- Inventory all current knowledge base pages and their categories.
- Define clear category scopes ensuring no overlap or orphan categories.
- Document controlled vocabulary for tags and synonyms in a glossary.
- Validate taxonomy structure against a sample of pages.
- Publish the taxonomy with hub pages summarizing each category.
Watch for
Loose or overlapping categories confuse AI models and degrade citation accuracy.
Definition of done
Each page is assigned to exactly one canonical, non-overlapping category; taxonomy depth does not exceed three levels.
Sources & attribution
Original checklist wording and example SOP by Best SEO Checklist, using source-grounded AI assistance. Editorial contact: Ted Kubaitis, @tedkubaitis on Teams. Check current source guidance before implementation.